Privacy Policy

Last updated: Septembar 2025

Introduction

At DownTok, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our TikTok video download service.

Information We Collect

Information You Provide

Good News: We Don't Store Video URLs

TikTok video URLs that you paste into our service are processed in real-time and are not stored on our servers. Once the download is complete, this information is discarded.

Automatically Collected Information

We may automatically collect certain technical information to improve our service:

  • IP address (for rate limiting and abuse prevention)
  • Browser type and version
  • Operating system information
  • Device type (mobile, desktop, tablet)
  • Approximate geographic location (country/region level only)
  • Usage statistics (number of downloads, popular features)

Cookies and Local Storage

We use cookies and local storage only for essential functionality:

  • Theme preference (dark/light mode)
  • Language preference
  • Quality settings

These preferences are stored locally on your device and can be cleared by deleting your browser data.

How We Use Your Information

We use the collected information solely to:

  • Provide and maintain the TikTok video download service
  • Process your download requests
  • Prevent abuse and ensure fair usage
  • Improve our service performance and user experience
  • Generate anonymous usage statistics
  • Troubleshoot technical issues
  • Comply with legal obligations when required

Information Sharing and Disclosure

We Do Not Sell Your Data

We do not sell, trade, or rent your personal information to third parties. Your privacy is our priority.

We may share information only in the following limited circumstances:

  • Service Providers: With trusted third-party services that help us operate our website (hosting, CDN, analytics)
  • Legal Requirements: When required by law, court order, or to protect our rights and safety
  • Business Transfer: In connection with a merger, acquisition, or sale of assets (with privacy protections)
  • Consent: With your explicit consent for specific purposes

Data Security

We implement appropriate security measures to protect your information:

  • HTTPS encryption for all data transmission
  • Secure server infrastructure with regular updates
  • Limited access to personal information on a need-to-know basis
  • Regular security audits and monitoring
  • Automatic data deletion for temporary processing data

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Data Retention

Video URLs and Processing Data

Video URLs and related processing data are automatically deleted immediately after the download process is complete. We do not maintain logs of the videos you download.

Analytics and Usage Data

Anonymous usage statistics and technical logs are retained for up to 90 days to help us improve our service and identify technical issues.

User Preferences

Preferences like theme and language settings are stored locally on your device until you clear your browser data.

Your Privacy Rights

You have the following rights regarding your privacy:

  • Access: Request information about what data we have about you
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to certain processing of your information
  • Restriction: Request limitation of processing in certain circumstances

To exercise these rights, please contact us using the information provided at the end of this policy.

Third-Party Services

Our website may use third-party services for functionality and improvement:

  • Content Delivery Network (CDN): For faster loading of assets
  • Web Analytics: To understand usage patterns (anonymized data only)
  • Hosting Services: To provide reliable service availability

These services have their own privacy policies, and we encourage you to review them. We select partners who maintain high privacy and security standards.

Children's Privacy

DownTok is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

International Users

DownTok is available globally. By using our service, you consent to the transfer and processing of your information in accordance with this Privacy Policy, regardless of your location. We comply with applicable international privacy laws and regulations.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please feel free to contact us:

  • Website: DownTok.io
  • Response Time: We aim to respond to privacy-related inquiries within 48 hours
  • Languages: English, Spanish, French, German, Portuguese, Chinese